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Stripe Connect Set Up
Our payments processor is Stripe, who are one of the largest online payment processors globally. To begin accepting payments on Who’s Round, you will need to connect your own Stripe Account to our platform. If you already have a Stripe account ...
Troubleshooting
Venue not displaying in search results: If you are setting up your venue for the first time, please make sure you have done the following: Set opening / closing times for your venue. Add a menu for whatever you are searching for, for example have ...
Refunds
If you need to refund any payments received from your customers, you can do this within the Who's Round Admin Panel. Go to the Order Manager panel, find the order and you will see a page that looks like this: Simply hit the refund button at the ...
Order Manager
When you open Order Manager, you will see the following page that contains your orders. There are four tabs you can select depending on the status of an order: Pending - Orders that have been received, but no action has been taken. In Progress - ...
Copy
If you have spent the time creating one online store for your venue, and have other identical or near identical stores in different locations, you can simply make an identical copy of it, and then edit a few pieces of information. This might be ...